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Carlson Hotels and Resorts |
701 Carlson Parkway
Minneapolis, MN 55305 |
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Company Description |
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With headquarters in Minneapolis, Minnesota, Carlson operates four businesses: - Carlson Hotels – with Regent Hotels & Resorts, Radisson Hotels & Resorts, Park Plaza Hotels & Resorts, Country Inns & Suites By Carlson, and Park Inn hotels
- Carlson Marketing, a leader in loyalty programs
- Engagement & Events; Carlson Restaurants – with T.G.I. Friday's and Pick Up Stix; and Carlson Wagonlit Travel (CWT), a global leader in business travel management.
Carlson was founded in 1938 as the Gold Bond Stamp Company. Today, Carlson is one of the largest privately held companies in the United States. Our brands and services operate in more than 150 countries and employ about 160,000 people systemwide.
Carlson's history is one of the classic business success stories in the American free enterprise system. Starting in 1938 with an idea and a $55 loan, entrepreneur Curtis L. Carlson (1914-1999) founded the Gold Bond Stamp Company in his home town of Minneapolis. He knew that grocery stores, drug stores, gas stations and other independent merchants could use stamps to drive customer loyalty and to distinguish themselves from their competitors. During the 1950s and 1960s, Gold Bond and sister company, Top Value Stamps, helped revolutionize the way retail goods were marketed. Trading stamps proved to be right for the times and swept the nation in a wave of dramatic growth.
In the late 1960s, when the trading stamp market reached its peak, the Gold Bond Stamp Company expanded into the hospitality industry. In the 1970s, the company acquired dozens of additional businesses, including T.G.I. Friday's and Radisson Hotels. To reflect its diversification, Gold Bond changed its name to Carlson Companies in 1973, and since 2006, to demonstrate that we are one company serving a variety of needs; we have become known as Carlson.OUR MISSIONBuilding Better RelationshipsOUR VISION: To become the most respected private company on earth.OUR CREDO: Whatever you do, do with Integrity
Wherever you go, go as a Leader
Whomever you serve, serve with Caring
Whenever you dream, dream with your All
And never, ever give up |
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Why People Like to Work for Us |
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Diversity, Inclusion & Work-LifeCarlson is committed to an inclusive work environment that reflects our employees, our customers, and the communities we serve. Diversity and inclusion refers not only to ethnic background and gender, but to much broader dimensions that make us unique individuals. These include age, sexual orientation and work and life experiences. We realize that inclusion of different perspectives is a business imperative and will allow us to better service our customers and colleagues, and help us build better relationships.Diversity & InclusionCarlson is committed to developing our cultural competency by implementing diversity and inclusion training in all of our operating groups. Here is a snapshot of recent successful diversity initiatives:
Carlson Restaurants Worldwide (CRW) has initiated a workforce development program aimed at providing career paths for talented team members to gain management skills as shift supervisors before being promoted to managers. About three-quarters of the participants in this program are women or people of color, providing great career opportunities to our highly diverse hourly staff.
At CRW, supplier diversity continues to be a key focus of the strategic sourcing group. In 2008, the team achieved its goal of a 2.5% increase in Minority/Women Business Enterprise spending over 2007.
To enhance the comfort of guests with physical limitations, in-room assistive convenience kits are available in Radisson Hotels & Resorts®, Park Plaza® Hotels & Resorts, as well as Country Inns & Suites By CarlsonSM and Park Inn® Hotels with more than 120 rooms. These kits include a stepstool, a reaching tool, a bar to lower the closet clothes rack, and a device to retrofit the latch-hook on the door.Work-Life InitiativesCarlson acknowledges the uniqueness of each individual and understands the connection between personal life and work life, helping employees balance the two through various programs.
We offer alternative work arrangements for employees to develop customized schedules in order to meet their family and/or personal needs. Offerings include job-sharing, flex-time, compressed work weeks and telecommuting. Our employees and their families also have access to a comprehensive resource and referral program, Lifeworks, to help them balance their responsibilities at home and on the job.
Carlson provides a state-of-the-art child care center at its headquarters in Minneapolis. Serving more than 80 children and their families, the center has been accredited by the National Academy of Early Childhood.- Carlson is on Working Mother magazine's 2001-2004 and 2006-2007 lists of "The Best Companies for Working Mothers,"
- Fortune magazine's 2002 list of "The 100 Best Companies to Work For."
- In 2006-2008, we were named one of the "Best Places to Work for GLBT Equality" by the Human Rights Campaign.
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Company Statistics |
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| Year founded | 1938 |
| Number of employees | 100 |
| Computer software | Micros, Maestro |
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Property Portfolio |
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| Types of properties we operate |
Hotel, Resort, All Suite, Time-Share, Conference Center, Spa, Free Standing Restaurant, Retir. Comm. - Act. Liv |
| Types of locations |
Airports, Resorts, Major Cities, Small Cities, Suburban |
| Properties are located in |
Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Hawaii, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming, Asia, Australia, Canada, Caribbean, Central America, Europe, Indonesia, Mexico, Middle East, South America,
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- We are owners and operators with equity in 30 properties.
- We operate a total of 400 properties.
- We manage properties for others, with management contracts on 3 properties.
- We franchise 2 properties to other owners and operators.
- We are a referral company with 23 properties.
- We represent 3 properties.
- We are hotel developers currently working on 5 projects.
- We are an asset managment company with Hospi hospitality properties in our portfolio.
- We are a REIT with Hospi hospitality properties in our portfolio.
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Company Characteristics |
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| Reporting Requirements | We provide properties a reasonable degree of autonomy while providing overall leadership and direction. (Less than 10 hours of reporting requirements per month.) |
- The company is very sound financially.
- We are adding additional properties to the portfolio every year.
- We have a strong track record of promoting people based on performance, results, and willingness to relocate.
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Internet Links |
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