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Embassy Suites Nashville South/Cool Springs |
820 Crescent Centre Drive
Franklin (Nashville), TN 37067 |
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Management |
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Property Description |
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Situated in the trendy Cool Springs development of Franklin, Tennessee, the Embassy Suites Nashville South/Cool Springs provides access to all the metropolitan area has to offer. Numerous upscale shops and restaurants, including the Cool Springs Galleria Mall, are located near the hotel. Historic downtown Franklin offers a relaxing stroll amongst historic buildings. And the great attractions of Nashville, including the Country Music Hall of Fame and the Grand Ole Opry, are just a short drive away. Whether you’re traveling on business or looking for a family vacation, you’ll enjoy the best stay of all Franklin, Tennessee hotels.
The Embassy Suites Nashville South/Cool Spring has remained one of the top five Embassy Suites Hotels since opening in 2001. The hotel features spacious two-room suites with a complimentary cooked-to-order breakfast every morning and nightly Manager’s Reception*. Guests can relax the indoor pool, whirlpool and game room, or enjoy a casual meal in the Athletic Club sports bar and grill.
With more than 15,000 square feet of flexible event space, the hotel can accommodate meetings, banquets and weddings of almost any size. The hotel’s professional staff will arrange the perfect blend of services for any event, including state-of-the-art audiovisual resources and personalized catering. |
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Why People Like to Work for Us |
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- Part of the award-winning Hilton brand
- Sense of belonging and high morale among associates and managers
- We provide on-going training programs to keep our associates up-to-date for the position they are doing
- Our commitment to exceptional service
- We like to promote from within the hotel and the John Q. Hammons Portfolio
- 25% of our team members have been employed with us since we opened in 2001
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Awards |
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- #9 in 2006 out of 183 Embassy Suites, based on customer service and product.
- #5 in 2006 for our "Customer Really Matters" Scorecard. This measures Use of Guest Name, Helpfulness of Front Desk Staff, Percentage of Guests without Problems and Recognized as Repeat Guest.
- 98% out of 100% on last Quality Assurance Inspection
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Property Statistics |
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| Year built | 2001 |
| Number of rooms | 250 |
| Meeting rooms | 14 |
| Sq. ft. of meeting space | 15,000 |
| Number of employees | 150 |
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| | Our top markets | |  Group
Corporate
Leisure
| | Computer software | | Microsoft Windows, OnQ, Delphi |
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| Revenues |
ADR | $140.00 |
Annual Revenue | $15MM |
Rooms Revenue | $9.5MM |
F&B Revenue | $5.5MM |
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| | Market share | 140% |
| Guest satisfaction rating | Top 10% of Brand |
| Last inspection score | 98 |
| Number of F&B outlets | 2 |
| F&B revenues split |
Outlets
Banquets | 30%
70% |
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Food & Beverage Outlets |
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| Restaurants | Casual/3 meal
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| | Lounges | Lobby
Sports Bar
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Amenities |
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| Hotel Amenities | - 1 Indoor Pool
- 1 Fitness Facility
- 1 Gift Shop
- Business Center
- Dual Line Telephones
- Data ports
| - High Speed Internet-All Rooms
- In-room coffee/tea
- In-room safe
- In-room refrigerator
- In-room microwave
- Newspaper (Mon-Fri)
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Internet Links |
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