Holiday Inn Express Chelsea, MI Hotel Profile Parent Company Profile Rooms 65   Year Built 1999   Employees 15   Job Openings    Website Make Hotel Reservations

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Holiday Inn Express
1540 Commerce Park Drive Chelsea, MI 48118	Phone  219-464-4600 ext.236 Reservations  1-800-95FOCUS

Management

Managed by	Focus Enterprises, Inc. - Valparaiso, IN
Owned by	Jerald J. Good

Property Description

At Focus, we firmly believe that great hospitality organizations consist of great people. We know from experience that solid training can develop solid employees. Our approach is to select good people and give them the training and tools to excel in their work. Focus provides... An ongoing recruitment and training program, which allows us to position the most qualified and competent people to staff and operate our hotels A unique, on-site training facility that ensures consistency throughout the training program Extensive training programs that encompass hotel operations, housekeeping, maintenance, human resources, accounting, sales, and computer and property management systems The availability of the entire corporate office staff for continued training and support of all field personnel. We promoted 4 General Managers or 34% to the corporate staff and 2 of the hourly staff or 13% to General Manager positions. 85% of all properties received their quarterly bonuses ranging form $1,687 to $3062 depending on the size of the hotel. Quarterly bonuses were awarded to 11 of 18 properties or 62% all four quarters.

Awards

From the moment you arrive at a Focus managed property, you experience a new standard of excellence. You can feel the warmth, caring and concern about you and the comfort of your stay. Our pride is exemplified in our facilities and it shows in our staff. This past year the hotel ranked in the lower 50% for Focus Quality Assurance Program. Bass Hotel has awarded the hotel the Excellent Quality Performer Award for achieving impressive quality ratings based on the property condition, of guest service and guest satisfaction.

Property Statistics

Year built 1999 Number of rooms 65 Number of employees 15		Our top markets    Leisure  Transient  Leisure Peak season Summer Computer software Nitevision, Holidex, Encore

Food & Beverage Outlets

Restaurants  Continental Breakfast Only

Amenities

Hotel Amenities
Indoor Pools Fitness Facility Spas Dual Line Telephones	Data ports In-room coffee/tea Newspaper (Mon-Fri)

Internet Links

Focus Enterprises, Inc, http://www.focusent.com

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