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Carlton Lodge |
2122 Holiday Lane
Franklin, IN 46131 |
| Phone | 219-464-4600 ext 236 | | Reservations | 1-800-95FOCUS |
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Management |
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Property Description |
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At Focus, we firmly believe that great hospitality organizations consist of great people. We know from experience that solid training can develop solid employees. Our approach is to select good people and give them the training and tools to excel in their work.
Focus provides...
An ongoing recruitment and training program, which allows us to position the most qualified and competent people to staff and operate our hotels
A unique, on-site training facility that ensures consistency throughout the training program
Extensive training programs that encompass hotel operations, housekeeping, maintenance, human resources, accounting, sales, and computer and property management systems
The availability of the entire corporate office staff for continued training and support of all field personnel.
We promoted 4 General Managers or 34% to the corporate staff and 2 of the hourly staff or 13% to General Manager positions.
85% of all properties received their quarterly bonuses ranging form $1,687 to $3062 depending on the size of the hotel.
Quarterly bonuses were awarded to 11 of 18 properties or 62% all four quarters.
This hotel has Triple A 3 Diamond Rating |
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Awards |
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The Carlton Lodge is the Focus Enterprises, Inc. independent brand. We combine the warmth of a cozy retreat with professional luxury corporate travelers require.
The hotel was awarded the "Most Improved Hotel" for 2000. The award is based upon quality inspections, increase in sales, net operating income, labor dollars, turn-over and marketing efforts.
The hotel received the "Creative Idea" award. The award is given to the property with a new creative marketing idea, special event, guest welcome package, group accommodation idea or employee training.
This hotel ranked in lower 50% for Focus Quality Assurance Program. |
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Property Statistics |
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| Year built | 1997 |
| Number of rooms | 71 |
| Meeting rooms | 1 |
| Banquet capacity | 100 |
| Number of employees | 15 |
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| | Our top markets | |  Corporate
Transient
Leisure
| | Peak season | | Summer/Fall | | Computer software | | Nitevision |
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| | Guest satisfaction rating | 86.95 |
| Last inspection score | 88.9 |
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Food & Beverage Outlets |
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| Restaurants | Continental Breakfast Only
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Amenities |
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| Hotel Amenities | - Indoor Pools
- Fitness Facility
- Spas
- Dual Line Telephones
| - Data ports
- In-room coffee/tea
- Newspaper (Mon-Fri)
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Internet Links |
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