At the Residence Inn-Charleston Airport, we have perfected the extended stay experience by combining the comforts of home with our passion for making every guest feel welcome. Our 150 suites offer separate living and sleeping areas, plenty of space for relaxing, entertaining or meetings and a fully equipped kitchen with refirgerator, microwave, and coffee maker.
Other special amenities include:
Two telephone lines with voicemail and dataports
Large well-lit desk
Free high speed internet in every guest suite
Complimentary hot breakfast buffet daily
Weekday Evening Hospitality hour including weekly barbeque
Outdoor pool and hot tub
Fitness center
Sport court
Why People Like to Work for Us
Our hotel feels a strong responsibility to cross train associates, provide a team environment, and treat each other like family.
We have promoted four individuals within the hotel from one position to another and rank within the top 10 for our Associate's Satisfaction. Upon interviewing, we look for individuals who are wanting to grow into the next position beyond the one they are currently interviewing.
As part of the Residence Inn brand, we focus on delivering Service So Memorable our guests will leave telling stories about their experience. We support a team environment and drive our Guest Satisfaction by taking care of every guest, every day, every stay.
Awards
Our team believes in working together as shown through the awards that our hotel has won since our opening in September 2004:
Opening Hotel of the Year for 2004 from Residence Inn
Sales Excellence Award 2005
Silver Hotel for 2005 based on Guest Satisfaction Scores
Gold Hotel for 2006 based on Guest Satisfaction Scores
Silver Hotel for 2007 based on Guest Satisfaction Scores
Currently right now our hotel is #3 in employee satisfaction for 2007.
Property Statistics
Year built
2004
Number of rooms
150
Meeting rooms
4
Sq. ft. of meeting space
1,800
Banquet capacity
40
Number of employees
50
Our top markets
Extended Stay Corporate Transient
Peak season
March - May
Computer software
FOSSE
Revenues
ADR
$106.00
Annual Revenue
$6MM
Rooms Revenue
$5.7MM
F&B Revenue
$0.2MM
Market share
129%
Guest satisfaction rating
92%
Last inspection score
94%
Amenities
Hotel Amenities
1 Outdoor Pool
1 Fitness Facility
Business Center
Dual Line Telephones
Data ports
High Speed Internet-All Rooms
In-room coffee/tea
In-room safe
In-room refrigerator
In-room microwave
Newspaper (Mon-Fri)
Sports court.
Weekday complimentary hot breakfast buffet daily.
Weekday Evening Hospitality hour including weekly barbeque.
Large well lit desk.
Fully equipped kitchen with refrigerator, microwave, and coffee maker.
Extended Stay