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Residence Inn - Charleston Airport
North Charleston, SC
Extended Stay Profile
Parent Company Profile
Rooms150  
Year Built2004  
Employees50  
Job Openings  
Website
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Residence Inn - Charleston Airport

Residence Inn - Charleston Airport logo

Residence Inn - Charleston Airport

5035 International Blvd
North Charleston, SC 29418

Phone (843) 266-3434

 Management

Managed by 

John Q Hammons Hotels Management LLC - Springfield, MO

Owned by 

John Q Hammons

 Property Description

At the Residence Inn-Charleston Airport, we have perfected the extended stay experience by combining the comforts of home with our passion for making every guest feel welcome.
Our 150 suites offer separate living and sleeping areas, plenty of space for relaxing, entertaining or meetings and a fully equipped kitchen with refirgerator, microwave, and coffee maker.

Other special amenities include:
  • Two telephone lines with voicemail and dataports
  • Large well-lit desk
  • Free high speed internet in every guest suite
  • Complimentary hot breakfast buffet daily
  • Weekday Evening Hospitality hour including weekly barbeque
  • Outdoor pool and hot tub
  • Fitness center
  • Sport court

 Why People Like to Work for Us

Our hotel feels a strong responsibility to cross train associates, provide a team environment, and treat each other like family.

We have promoted four individuals within the hotel from one position to another and rank within the top 10 for our Associate's Satisfaction. Upon interviewing, we look for individuals who are wanting to grow into the next position beyond the one they are currently interviewing.

As part of the Residence Inn brand, we focus on delivering Service So Memorable our guests will leave telling stories about their experience. We support a team environment and drive our Guest Satisfaction by taking care of every guest, every day, every stay.

 Awards

Our team believes in working together as shown through the awards that our hotel has won since our opening in September 2004:
  • Opening Hotel of the Year for 2004 from Residence Inn
  • Sales Excellence Award 2005
  • Silver Hotel for 2005 based on Guest Satisfaction Scores
  • Gold Hotel for 2006 based on Guest Satisfaction Scores
  • Silver Hotel for 2007 based on Guest Satisfaction Scores

Currently right now our hotel is #3 in employee satisfaction for 2007.

 Property Statistics

Year built2004
Number of rooms150
Meeting rooms4
Sq. ft. of meeting space1,800
Banquet capacity40
Number of employees50
 
Our top markets  Extended Stay
 Corporate
 Transient
Peak seasonMarch - May
Computer softwareFOSSE
Revenues
ADR
$106.00
Annual Revenue
$6MM
Rooms Revenue
$5.7MM
F&B Revenue
$0.2MM
 
Market share129%
Guest satisfaction rating92%
Last inspection score94%

 Amenities

Hotel Amenities
  • 1 Outdoor Pool
  • 1 Fitness Facility
  • Business Center
  • Dual Line Telephones
  • Data ports
  • High Speed Internet-All Rooms
  • In-room coffee/tea
  • In-room safe
  • In-room refrigerator
  • In-room microwave
  • Newspaper (Mon-Fri)
  • Sports court.
  • Weekday complimentary hot breakfast buffet daily.
  • Weekday Evening Hospitality hour including weekly barbeque.
  • Large well lit desk.
  • Fully equipped kitchen with refrigerator, microwave, and coffee maker.

 Internet Links

Residence Inn Charleston Airport
http://jqh.com/index.cfm/fuseaction/hotels./hotid/140/
John Q Hammons Hotels & Resorts
http://JQH.com
Charleston Convention and Visitors Bureau
http://charlestoncvb.com/

Residence Inn - Charleston Airport
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