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Embassy Suites St Charles
St Charles, MO
All Suite Profile
Parent Company Profile
Rooms296  
Job Openings  
Website
Embassy Suites St Charles

Embassy Suites St Charles logo

Embassy Suites St Charles

Two Convention Center Plaza
St Charles, MO 63303

Phone (636) 946-5544

 Management

Managed by 

John Q Hammons Hotels Management LLC - Springfield, MO

 Property Description

Located in the heart of the historic district and connected to the new 150,000 sq.ft Saint Charles Convention Center, the new Embassy Suites is ideal for business or pleasure.

The riverfront is thriving on historic Main Street with its' many one-of-kind shops, restaurants and festivals. Come and stroll along the brick-paved, lamp-lit streets and enjoy the 18th century architecture and atmosphere. The location is convenient to everything from the Foundry Arts Center to the Ameristar Casino; from T.R. Hughes Ballpark to the Missouri wine country.

From small gatherings to grand events, the Embassy Suites St.Louis-St.Charles provides flexible function space to suit your needs. The hotel features 5,200 square-feet which can accommodate up to 300 for receptions and easily divides into two sections. Our three boardrooms are perfect for small meetings and breakouts.

Attached to the hotel by an enclosed walkway is the new, 150,000 square-foot Saint Charles Convention Center — more than 85,000 square feet of meeting space, exhibit halls and elegant ballrooms under one roof to accommodate up to 4,000 people. The convention center features a Cyber Café and has flexible meeting space for practically any size trade show, meeting or gathering in 15 different rooms.

 Why People Like to Work for Us

  • Our management turnover is very low - only 8% in 2007.
  • Cross training is important to us - more than 75% of our associates can work in multiple areas.
  • Our guest service comment scores are in the top 5% of our peer group.
  • We are professional but have a fun work environment, holding regular associate appreciation pep rallies, BBQs, etc.
  • Promotion from within is important to us. Nine of the 10 past leadership positions were filled with internal candidates.
  • We hold regular staff and team meetings to foster communication thru the organization.

 Awards

  • #1 ranked Embassy Suites world wide for 2006
  • #1 ranked Embassy Suites world wide after first 1/4 in 2007.
  • #3 ranked Embassy Suites world wide for 2006 in CRM (Customer Really Matters) & Guest Service scores.
  • Since opening received 5 consecutive Outstanding Quality Assurance awards.
  • Seen as a leader in recognizing our Associates as our #1 asset - they truly come first

 Property Statistics

Number of rooms296
 
Our top markets  Group
 Corporate
 
 
Number of F&B outlets2

 Food & Beverage Outlets

Restaurants
 Casual/3 meal
 Coffee Shop
Lounges
 Lounge

 Amenities

Hotel Amenities
  • 1 Indoor Pool
  • 1 Fitness Facility
  • Business Center
  • Dual Line Telephones
  • Data ports
  • In-room coffee/tea
  • In-room safe
  • In-room refrigerator
  • In-room microwave
  • Sofa-bed in each unit.
  • Spacious work desk.
  • Two remote control TV's.
  • Cooked to order breakfast weekdays.
  • Managers reception weekdays.
Spa Amenities
  • Full service Spa Botanica day spa.

 Internet Links

Embassy Suites St Charles
http://jqh.com/index.cfm/fuseaction/hotels.show/hotid/136
John Q Hammons Hotels & Resorts
http://JQH.com

Embassy Suites St Charles
Profile  |  Parent Company Profile  |  Hotel Job Openings

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