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Embassy Suites Hot Springs-Hotel And Spa
Hot Springs, AR
Hotel Profile
Parent Company Profile
Rooms246  
Year Built2003  
Employees120  
Job Openings4  
Website
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Embassy Suites Hot Springs-Hotel And Spa

Embassy Suites Hot Springs-Hotel And Spa logo

Embassy Suites Hot Springs-Hotel And Spa

400 Convention Blvd
Hot Springs, AR 71901

Phone (501) 624-9200

Embassy Suites Hot Springs-Hotel And Spa photo

 Management

Managed by 

John Q Hammons Hotels Management LLC - Springfield, MO

Owned by 

John Q Hammons Hotels LLC

 Property Description

Embassy Suites Hot Springs has been ranked the #1 Embassy Suites Worldwide for Overall Service and Accommodations for 2 consecutive years and is currently the 4th ranked Embassy Suites Hotel in Total Quality.

Embassy Suites is the new headquarters in Hot Springs for business, horse racing, and year-round fun in America's Spa City!

In the heart of historic Hot Springs National Park, Embassy Suites is right in the middle of all the action! Connected to the new Summit Arena and 350,000 square foot Hot Spring Convention Center, and with-in walking distance to historic bathhouse row, you can make any business trip a mini-vacation! With breathtaking views of the Ouachita Mountains and Hot Springs National Park, and a short shuttle ride to the thoroughbred action at Oaklawn Jockey Club or Magic Springs amusement park, our central location is perfect for your stay!

From small gatherings to grand events, the Embassy Suites Hot Springs provides function space to suit your needs. The 3,000-square-foot Grand Salon can accomodate up to 200 for receptions and easily divides into three sections. Our two boardrooms are perfect for small meetings and breakouts. Attatched to the hotel via skywalk is the ultra-modern Hot Springs Convention Center and Summit Arena - more than 350,000 square feet under one roof. The Convention Center has flexible meeting space for practically any size of meeting, show, performance, or gathering.

 Why People Like to Work for Us

  • John Q. Hammons is the largest independent developer of first class full-service hotels in the United States
  • We are committed to exceptional service
  • Competitive wages to associates
  • Excellent benefit package available to full-time associates including medical, dental, vision, & life insurance
  • 401(k) options with employer matching
  • Associate rallies each month
  • Associate meal program
  • We encourage cross training & provide promotional opportunities

 Awards

  • Strong performance in company's Annual Associate Opinion Survey
  • Empowered Enthusiastic Teamwork has lead the hotel to the top of The Embassy Brand in Salt scores since their 2003 opening.
  • Relatively small banquet space allows more personal and attentive service
  • Ranked #4 out of 186 hotels in Total Quality.
  • Ranked #1 in Overall Service in 20 first.
  • 2 Time Golden Key winner as the top hotel in Hot Springs
  • 5 of current Department Heads are internal promotions

 Property Statistics

Year built2003
Number of rooms246
Meeting rooms6
Sq. ft. of meeting space3,800
Banquet capacity200
Number of employees120
 
Our top markets  Leisure
 Association
 SMERF
Peak seasonEarly Spring through fall
Computer softwareOnQ, Micros, Delphi
Revenues
ADR
$130.00
Annual Revenue
$9.3MM
Rooms Revenue
$7.7MM
F&B Revenue
$1.3MM
Recreational/Other
$3MM
 
Market share127%
Guest satisfaction rating20.6 points above brand average
Last inspection score98.04 out of 100
Number of F&B outlets2
F&B revenues split
Outlets
Banquets
56%
44%

 Food & Beverage Outlets

Restaurants
 Bistro
Lounges
 Piano

 Amenities

Hotel Amenities
  • 1 Indoor Pool
  • 1 Fitness Facility
  • Spas: See below
  • 1 Gift Shop
  • Business Center
  • Concierge services
  • Dual Line Telephones
  • Data ports
  • High Speed Internet-All Rooms
  • In-room coffee/tea
  • In-room safe
  • In-room refrigerator
  • In-room microwave
  • Newspaper (Mon-Fri)
  • Complimentary cooked to order breakfast.
  • Evening manager's reception every night
Casino Amenities
  • Electronic gaming machines, Thoroughbred racing and simulcasting are available 3 miles from the hotel at Oaklawn Jockey Club.
Spa Amenities
  • Fitness Center
  • Gift Shop/Retail
  • Spa Botanica located with our pool and fitness center on the second floor of the the hotel, was the first full service spa in an Embassy Suites Hotel. Our Guests can experience a spa steeped in rich, European traditions. Allow the waters and nature's herbs from earth and sea transcend you to a better place. You'll arrive to a warm welcome from our attentive staff. A licensed therapist will suggest a regimen to suit your specific needs. As you drift afloat this sea of serenity, we encourage you to rest in our meditation suite. A well rounded experience to restore your natural state of harmony.
  • Offering a wide variety of services, from massages, exfoliations, masks and wraps, to manicures and pedicures, there is something for everybody to enjoy and let their concerns drift away.

 Internet Links

Embassy Suites Hot Springs
http://embassysuiteshotsprings.com/
John Q Hammons Hotels & Resorts
http://JQH.com
Hot Springs CVB
http://Hot Springs.org
City of Hot Springs
http://ci.hot-springs.ar.us
Hot Springs National Park-Park Service
http://hot.springs,dina.org

Embassy Suites Hot Springs-Hotel And Spa
Profile  |  Parent Company Profile  |  Hotel Job Openings (4)

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