Embassy Suites Hot Springs has been ranked the #1 Embassy Suites Worldwide for Overall Service and Accommodations for 2 consecutive years and is currently the 4th ranked Embassy Suites Hotel in Total Quality.
Embassy Suites is the new headquarters in Hot Springs for business, horse racing, and year-round fun in America's Spa City!
In the heart of historic Hot Springs National Park, Embassy Suites is right in the middle of all the action! Connected to the new Summit Arena and 350,000 square foot Hot Spring Convention Center, and with-in walking distance to historic bathhouse row, you can make any business trip a mini-vacation! With breathtaking views of the Ouachita Mountains and Hot Springs National Park, and a short shuttle ride to the thoroughbred action at Oaklawn Jockey Club or Magic Springs amusement park, our central location is perfect for your stay!
From small gatherings to grand events, the Embassy Suites Hot Springs provides function space to suit your needs. The 3,000-square-foot Grand Salon can accomodate up to 200 for receptions and easily divides into three sections. Our two boardrooms are perfect for small meetings and breakouts. Attatched to the hotel via skywalk is the ultra-modern Hot Springs Convention Center and Summit Arena - more than 350,000 square feet under one roof. The Convention Center has flexible meeting space for practically any size of meeting, show, performance, or gathering.
Why People Like to Work for Us
John Q. Hammons is the largest independent developer of first class full-service hotels in the United States
We are committed to exceptional service
Competitive wages to associates
Excellent benefit package available to full-time associates including medical, dental, vision, & life insurance
401(k) options with employer matching
Associate rallies each month
Associate meal program
We encourage cross training & provide promotional opportunities
Awards
Strong performance in company's Annual Associate Opinion Survey
Empowered Enthusiastic Teamwork has lead the hotel to the top of The Embassy Brand in Salt scores since their 2003 opening.
Relatively small banquet space allows more personal and attentive service
Ranked #4 out of 186 hotels in Total Quality.
Ranked #1 in Overall Service in 20 first.
2 Time Golden Key winner as the top hotel in Hot Springs
5 of current Department Heads are internal promotions
Property Statistics
Year built
2003
Number of rooms
246
Meeting rooms
6
Sq. ft. of meeting space
3,800
Banquet capacity
200
Number of employees
120
Our top markets
Leisure Association SMERF
Peak season
Early Spring through fall
Computer software
OnQ, Micros, Delphi
Revenues
ADR
$130.00
Annual Revenue
$9.3MM
Rooms Revenue
$7.7MM
F&B Revenue
$1.3MM
Recreational/Other
$3MM
Market share
127%
Guest satisfaction rating
20.6 points above brand average
Last inspection score
98.04 out of 100
Number of F&B outlets
2
F&B revenues split
Outlets Banquets
56% 44%
Food & Beverage Outlets
Restaurants
Bistro
Lounges
Piano
Amenities
Hotel Amenities
1 Indoor Pool
1 Fitness Facility
Spas: See below
1 Gift Shop
Business Center
Concierge services
Dual Line Telephones
Data ports
High Speed Internet-All Rooms
In-room coffee/tea
In-room safe
In-room refrigerator
In-room microwave
Newspaper (Mon-Fri)
Complimentary cooked to order breakfast.
Evening manager's reception every night
Casino Amenities
Electronic gaming machines, Thoroughbred racing and simulcasting are available 3 miles from the hotel at Oaklawn Jockey Club.
Spa Amenities
Fitness Center
Gift Shop/Retail
Spa Botanica located with our pool and fitness center on the second floor of the the hotel, was the first full service spa in an Embassy Suites Hotel. Our Guests can experience a spa steeped in rich, European traditions. Allow the waters and nature's herbs from earth and sea transcend you to a better place. You'll arrive to a warm welcome from our attentive staff. A licensed therapist will suggest a regimen to suit your specific needs. As you drift afloat this sea of serenity, we encourage you to rest in our meditation suite. A well rounded experience to restore your natural state of harmony.
Offering a wide variety of services, from massages, exfoliations, masks and wraps, to manicures and pedicures, there is something for everybody to enjoy and let their concerns drift away.
Leisure